Heat Pump Repair in Indianapolis

Heat pumps are common in the newer construction that has filled in along the I-69 and I-465 corridors on the northeast side, and they work hard here because they both heat and cool through a climate that swings from single-digit winter cold snaps to humid 90-degree summers. When a heat pump underperforms, the cause is often specific to the way these systems work, which is why heat pump repair is its own service and not a furnace call.

We answer locally at (317) 436-3846, and we diagnose the real fault rather than treating a heat pump like a simple air conditioner.

Heat-pump-specific failures we diagnose

• Reversing valve faults that leave the system stuck in heating or cooling.
• Defrost cycle problems that ice up the outdoor unit in winter.
• Refrigerant charge and leak issues that cut both heating and cooling output.
• Auxiliary or backup heat that runs constantly and drives up the electric bill.

Why winter performance matters here

When January lows hit single digits, a heat pump leans on its defrost cycle and any backup heat strips. A unit that ices over or runs auxiliary heat nonstop is both uncomfortable and expensive, so a prompt diagnosis protects your AES Indiana electric bill as much as your comfort.

My heat pump is icing up in winter. Is that normal?

A light frost that clears on the defrost cycle is normal, but a unit that stays caked in ice has a defrost or refrigerant problem. Call (317) 436-3846 for a look before it gets worse.

The heat pump is blowing cold air on heat mode. Why?

That often points to a stuck reversing valve or low refrigerant. It is a heat-pump-specific fault and worth a prompt diagnosis, especially during a cold snap.

Why is my electric bill suddenly high?

If the backup electric heat strips are running constantly because the heat pump is underperforming, your AES Indiana bill climbs fast. We find why the unit is leaning on auxiliary heat.

Do you repair heat pumps or just furnaces?

We service both. Heat pumps have their own failure modes, like reversing valves and defrost controls, and we diagnose those specifically rather than as a generic AC issue.

Is my system a heat pump or an AC?

If your outdoor unit runs in winter to provide heat, it is a heat pump. If it only runs in cooling season, it is an air conditioner. We can confirm and service either.